PetSync LLC (“PetSync,” “we,” “our,” or “us”) operates as a pet sitting and pet care service provider in West Virginia, Ohio, and Kentucky. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us.

By using our services and website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect information necessary to provide and improve our services.

A. Personal Information

- Full name

- Phone number

- Email address

- Home address (for service visits)

- Emergency contact information

B. Pet Information

- Pet names, breeds, ages

- Medical conditions and medications

- Veterinary contact information

- Behavioral notes and care instructions

C. Payment Information

Billing details (processed through third-party providers; we do not store full payment card details)

D. Automatically Collected Information

- IP address

- Browser type and device data

- Pages visited and time spent on site

- Cookies and tracking technologies

3. How We Use Your Information

We use collected data to:

- Provide pet sitting, dog walking, and related services

- Communicate with you about bookings, updates, and support

- Send service confirmations and reminders

- Process payments and invoices

- Improve website performance and user experience

- Comply with legal obligations

4. Sharing of Information

We do not sell your personal information.

We may share your data with:

- Service Providers: Payment processors, scheduling software, and communication tools

- Veterinary Contacts: In case of emergencies involving your pet

- Legal Authorities: When required by law or to protect our rights

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

- Improve website functionality

- Analyze traffic and usage patterns

- Support marketing and retargeting efforts

You can control cookies through your browser settings.

6. Data Retention

We retain your information only as long as necessary to:

- Provide services

- Maintain business records

- Comply with legal and tax requirements

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.

8. Your Rights and Choices

Depending on your location (WV, OH, KY), you may have the right to:

- Request access to your personal data

- Request correction or deletion of your data

- Opt out of marketing communications

- To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Updates will be posted on this page with a revised effective date.

12. Contact Information

PetSync LLC
Barboursville, WV 25702
Phone: 304-741-4934
Email: [email protected]
Website: https://petsync.io

13. State-Specific Disclosures

While West Virginia, Ohio, and Kentucky do not currently have comprehensive consumer privacy laws like California, we follow general U.S. privacy best practices and applicable federal regulations.

14. Do Not Track Signals

Our website does not currently respond to “Do Not Track” browser signals.

If you have questions about this Privacy Policy or how your data is handled, contact us directly.